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Communication That Facilitates Engagement

AWARE ARC Category

Course Overview

This course will build an awareness of the importance of effective communication and understanding of how to communicate effectively.

With a more in depth understanding of basic communication in the workplace, you will have a greater ability to effectively communicate with your co-workers using different styles of communication to adapt to different situations, personalities and situations.

Learning Objectives

This course will help you to understand how to develop, learn and be aware of basic communication skills.

Learning Outcomes

  • Develop a greater understanding of basic communication
  • Learn about different styles and methods of communication
  • Awareness of useful communication tools

course 3 link:

How To Remain In Control – Delegation That Has Impact

 

Course Overview Efficient delegation is a skill and one of the most challenging to master for a manager. When executed properly, delegation enables you with minimal resources to get more accomplished. If you learn how to delegate efficiently, it can improve your productivity, decrease your responsibilities and build opportunities for others to develop and achieve success.
Course Objectives This course will help you understand how to properly delegate, when to delegate, to whom to delegate and the 9-step delegation efficiency process.
Learning Outcomes Understand how delegation fits into their job and can increase productivity with the use of different ways to delegating tasks

How to select the best member of the team to assist

 Using the nine-step method to delegate efficiently and how to prepare for improved performance

 Identify common delegation pitfalls and learn how to avoid them

Use techniques for providing and giving effective feedback

 Understand the importance of delegation and its results

 Manage a delegation meeting
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course 4 link:

Business Communication that Facilitates Engagement

Course Overview

 This course will teach you how and when to communicate information and exchange knowledge from person to person in an effective, efficient, and professional manner.

Communication is one of the most essential aspects of a business; team members are frequently required to develop, coordinate, and share information between themselves. Transferring information from multiple sources assures structure and comprehension of expectations, as well as the best technique to operate in business or in regular interactions.

Nowadays, all businesses rely on technology to meet their communication requirements. Technology assists in the seamless communication between team members and within companies by including alternatives that contribute to successful collaboration.

Course Objective
  • Develop a greater understanding of effective communication
  • Learn about different styles and methods of communication
  • Develop effective communication skills and how to interpret key messages to audiences
  • Awareness of useful communication tools
  • The impact and use of technology to communicate

Learning Outcomes

 By completing this course, you should be able to:
  1. Apply business communication principles to solve workplace communication issues.
  2. Demonstrate the communication skills required in the workplace.
  3. Appreciate complex ideas in written and spoken formats.
  4. Improve your competency by understanding, articulating, and using effective communication strategies.
  5. Demonstrate active listening by observing, evaluating, and interpreting the communication behaviours of others.
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