Inbound and Outbound Sales Calls Assessment
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Team Members are a great asset to your business if they are:
Inbound calls are:
Outbound calls are:
Warm calling refers too:
An example of a warm calling is:
Cold calling is soliciting business from potential customers who have had no prior contact with the salesperson making the call
From an operational perspective only one approach should work
Outbound and inbound calls
In regards to customer service, your approach should be:
One of the goals of inbound sales is to
Increasing awareness of your brand and seeing every customer as an opportunity are two elements of inbound sales
Do inbound and outbound sales add value to your business?
Inbound and outbound sales add value to your business by:
What are the four types of inbound calls?
Inbound calls are opportunities to engage with your customers?
How many steps in the inbound sales call process?
Adding on and upselling is what step of the process?
What are the steps in handling objections?
How can you warm up a sales call?
Being positive and using positive body language can help when making inbound and outbound calls?