Basic Communication Assessment

Why is communication important?

Good workplace communication is important because it?

Team members with poor communication skills will still form strong, successful relationships with peers.

Poor workplace communication

How many skills are there to improve communication?

Listening is an essential skill with working with people?

Speaking rudely or loudly to get your point across is good communication?

When we communicate with peers it is recommended we:

Facilitating and participating in conversations are skills of a good communicator?

The three different types of questioning are?

Closed questions are:

Knowing WHEN to speak in a workplace and team environment is just as important as speaking at all?

In face-to-face communication research what has impact is:

List the 7 skills to improve communication

Being sincere in your phone communication starts with:

Clear Speech is important because gives the customer the ability to understand what someone is saying on the phone separates a productive conversation from one filled with tension.

Crossing your arms when speaking with someone is?

As soon as you hear a customer’s name it is good to:

“What things were you most happy with regards to the outcome of the project” is an example of a:

Questioning is how we gather information and it is an important communication skill as if you’re asking the right questions, it will lead you to quicker, better, more direct and clearer answers.