Topic
MODULE 2: Caller Support Toolkit and Skills Development
Course Overview
In this module you will be covering the following topics:
- Tools and skills
- At risk and suicidal callers
- Self-help for callers
Learning Objectives
Tools and skills to use
Confidence and knowledge
How to use and apply the Coping Scale Toolkit
Develop active and reflective listening skills
Build a routine
Understand how to walk and sit with the caller
Identify and support at risk callers
Self-soothing resources and online forum usage
Disclaimer
- This training cannot be shared or distributed without written consent from Griefline executive administration
- Copyright to Griefline Community and Family Services Inc 2021
Course Content
Lessons
Status