Edge - Virtual Learning Hub

Virtual Learning Hub

Business Communication that Facilitates Engagement

by

Course Overview

 This course will teach you how and when to communicate information and exchange knowledge from person to person in an effective, efficient, and professional manner.

Communication is one of the most essential aspects of a business; team members are frequently required to develop, coordinate, and share information between themselves. Transferring information from multiple sources assures structure and comprehension of expectations, as well as the best technique to operate in business or in regular interactions.

Nowadays, all businesses rely on technology to meet their communication requirements. Technology assists in the seamless communication between team members and within companies by including alternatives that contribute to successful collaboration.

Course Objective
  • Develop a greater understanding of effective communication
  • Learn about different styles and methods of communication
  • Develop effective communication skills and how to interpret key messages to audiences
  • Awareness of useful communication tools
  • The impact and use of technology to communicate

Learning Outcomes

 By completing this course, you should be able to:

  1. Apply business communication principles to solve workplace communication issues.
  2. Demonstrate the communication skills required in the workplace.
  3. Appreciate complex ideas in written and spoken formats.
  4. Improve your competency by understanding, articulating, and using effective communication strategies.
  5. Demonstrate active listening by observing, evaluating, and interpreting the communication behaviours of others.

Course Content

Expand All | Collapse All