Topic
MODULE 3: Coping Skills and Self-Care
Course Overview
This module will help build on the skills and tools you can draw on during a Helpline call
Learning Objectives
- Understand the L.I.S.T.E.N Toolkit and how to use this during a call
- Understand Solution Focused Skills and how to use them during a call
- Build awareness and understanding of your own triggers
- Become familiar with tools for supporting yourself and your own mental health
Disclaimer
- This training cannot be shared or distributed without written consent from Griefline executive administration
- Copyright to Griefline Community and Family Services Inc 2021