5085

MODULE 5: Making Outbound Calls

Understanding the impact of loneliness and isolation on Australian’s

Recognising the risk factors of loneliness

 Understanding the effects of loneliness

 Develop understanding of the outbound call program process

 Build confidence in starting, maintaining and finishing an outbound call

2.      Understanding isolation and loneliness

3.      Outbound call program

• This training cannot be shared or distributed without written consent from Griefline executive administration
• Copyright to Griefline Community and Family Services Inc 2021