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HOW TO GUIDE – Write a Work Procedure or Policy

January 11, 2019 by delonix

Overview

A set of policies and procedures are principles, rules, and guidelines formulated or adopted by a company to reach its long-term goals and typically published in a booklet or other form that is widely accessible. A consistent challenge for businesses are often deciding what do you need to explain things in the best method.

HOW TO GUIDE – Conduct a Team Member Coaching Session

January 11, 2019 by delonix

Course Overview

The objective of Team Member Coaching is to develop the team member’s potential and to work with them and provide them with the confidence to believe in themselves and their ability.

With coaching, you provide your team member with the opportunity to grow and achieve optimal performance through consistent feedback, counselling and mentoring.

You are supporting team members along the path to defining and in meeting their goals. Done in the right way, coaching serves as a road-map for success.

Done incorrectly team members may feel berated, unappreciated, even punished. So, getting the right balance, aligning your team member to the right coach is critical.

HOW TO GUIDE – Handle Difficult Conversations

January 11, 2019 by delonix

Course Overview

A difficult conversation is any situation where the needs, wants, opinions or perceptions of the involved parties are diverse and are typical entwined with feelings and emotions that are running strong. Such conversations take place from time to time in the workplace or personally and are required to be managed, one-to-one, and face to face.

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