Edge - Virtual Learning Hub

Virtual Learning Hub

How To Guide

How To Guide – People and Culture Engagement

by

Course Overview

This course will demonstrate, how to prepare for challenging or crucial discussions, how to effectively manage the discussion at the workplace, and ensuring that you communicate to team members as constructive as possible.

We will be focusing on the most common questions that are often avoided or completely mismanaged. Provide practical guidance to assist you in having those tough conversations at the workplace.

Dealing with different types of personality is also a skill that needs to be mastered, and we’re going to address some of the personalities and how to manage those type of team members.

How to – Produce an Employee Handbook

by

Course Overview

 The Employee Handbook is a manual that contains information that employees will need to refer to constantly in order to comply with the terms and conditions of their employment.

You will gain knowledge in this topic on:

What an employee handbook is?

 Is it required by law?

  The development of an employee handbook

  What to include in your employee handbook

What NOT to include in your employee handbook

  Updating your employee handbook

How To Guide – Employee Perspective On A Performance Review

by

Course Overview

Employee performance reviews are a process incorporating both written and oral components, where management measures and offers feedback on team member performance, including initiatives to develop or modify tasks when necessary.

Performance Reviews are mostly aimed at encouraging team members to increase their performance and be acknowledged and appreciated for their achievements.

In this topic, you will gain knowledge on what to expect and also how to prepare yourself for your performance review prior to having the meeting with your manager.

How to – Navigating Performance Management As A Manager

by

Course Overview

Managers are responsible for delivering constructive feedback to employees on a continuous basis. Throughout the assessment cycle, managers provide their employee’s with continuous encouragement, input and guidance on performance issues and, where applicable, strategic and constructive actions. In this ‘How to Guide’ are frequently asked questions which you could encounter when performance managing an employee.

HOW TO GUIDE – Conduct a Team Member Coaching Session

by

Course Overview

The objective of Team Member Coaching is to develop the team member’s potential and to work with them and provide them with the confidence to believe in themselves and their ability.

With coaching, you provide your team member with the opportunity to grow and achieve optimal performance through consistent feedback, counselling and mentoring.

You are supporting team members along the path to defining and in meeting their goals. Done in the right way, coaching serves as a road-map for success.

Done incorrectly team members may feel berated, unappreciated, even punished. So, getting the right balance, aligning your team member to the right coach is critical.